Behavioral Health Update: Stress Management – Take Action to Feel Better

One of the most significant issues for healthcare team members is managing stress.

Patient Satisfaction

According to research, physicians can increase patient satisfaction by improving the way they interact with patients. Perhaps the most important lesson for physicians is to take time with each patient and make an effort to determine their expectations. When a physician recognizes and addresses a patient's expectations, satisfaction is not only higher for the patient but for the physician as well. It may help to keep in mind that patients often desire information more than they desire a specific action and/or outcome. In addition, one study showed that approximately 10 percent of patients had one or more unvoiced desires in a visit with their physician.

Patient Satisfaction

According to a recent study in the Journal of Healthcare Management, patient satisfaction is a critical part of the quality outcomes for patients. Quality is often measured with structure, process and outcomes. Outcomes include such traditional measures as mortality, morbidity and functional improvements. Patient satisfaction is also part of this dimension.

Safety First: Annual Physician Infection Prevention Review

What can I do to prevent central line associated bloodstream infections for my patients?