WellStar Connect Phase Two - Thrive After Go Live Training

Dan Miller, M.D., Joins WellStar: Enhances and Expands Thoracic Surgery, Clinical Trial Capabilities

After five years at the Mayo Clinic and 12 years at Emory Healthcare, Dan Miller, M.D., a renowned thoracic surgeon and clinical trial leader, has joined WellStar.

“WellStar is well established in the screening and prevention of lung cancer, which is one of my areas of expertise and interest,” said Dr. Miller. “The System is a national leader in video-assisted thoracic surgery, in lung cancer screening and an innovator with its STAT Clinic for thoracic oncology. Most importantly, WellStar is known for putting the patient first. I’m excited to be here.”

“Dr. Miller’s recruitment shows WellStar can attract top talent,” said Bill Mayfield, M.D., chief surgical officer, and a colleague of Dr. Miller’s at WellStar Medical Group, Thoracic Surgical Associates. “It also shows we’re becoming part of the fabric of leadership for surgery nationwide. In addition, Dr. Miller’s experience and skill set will allow us to pursue and conduct cutting edge clinical trials.”

Dr. Miller served as chief of general thoracic surgery and surgical director of the thoracic oncology program at Emory. He also held the position of Kamal A. Mansour Professor of Thoracic Surgery director for the General Thoracic Surgery Residency Program for Emory University School of Medicine.

At Mayo, he served as associate professor of surgery for the medical school and senior associate consultant for the Division of General Thoracic Surgery. He also served as president of the Mayo Clinic Thoracic Society.

“I love to educate patients, residents and staff,” said Dr. Miller. “And I’m thrilled that WellStar now has a connection to Mayo as a Mayo Clinic Care Network member. A lot of the physicians I’ve trained through the years are now on staff at WellStar – it’s exciting.”

Dr. Miller’s expertise includes mesothelioma, esophageal cancer and pectus excavatum repair surgery (sunken chest), in which he ranks in the top three in volume in the United States. As a research leader, he ranks as a top recruiter for many national lung cancer clinical trials.

Dr. Miller appreciates WellStar’s infrastructure and the System’s diverse service area. “With five counties and 1.3 million people, our service area encompasses many races and socio-economic levels. WellStar’s patient volumes and diversity will enhance clinical studies.

“I also appreciate that though WellStar is world class, it’s maintained a hometown feeling. The future is bright for all of us, but most importantly, for our patients.”

WellStar Connect wants to Help You Provide Safer Care

Every physician and APP can recall a case where a patient was put in harms way by taking the same medication more than once, often the result of having old medications not stopped. In reviewing medication orders within the Epic system at Kennestone, this situation can still occur.

The two top-reported error types being seen are duplicate entry and therapeutic duplication. Duplicate entries are most often seen when more than one provider orders the same medication. Therapeutic duplication is seen when a medication route is changed, as in changing from IV to oral medication, and the initial route is not discontinued.

In most of these situations, the computer will alert you to these problems with a warning.  Reading and responding to these warnings will help us prevent patient harm. 

WellStar Connect Phase Three Go-Live Provider Tips

Phase 3 Go-Live Dates are:

• WellStar Paulding Hospital & WellStar Medical Group: April 1, 2014
• WellStar Cobb, Douglas and Windy Hill Hospitals: April 6, 2014

Complete training, both classroom and personalization labs (send training questions via email to connecttraining@wellstar.org).

Practice makes perfect.Spend time practicing in Epic playground prior to go-live.

Know your Epic username and password.This is the same as your “Novell, Citrix, Remote, Email, etc.” username and password. (For help, call the IT Service Desk: 470-956-6000, press 5 for Epic.

Learn how to "remote" into WellStar using https://remote.wellstar.org.

Find your CyberStar for help during Go-Live. At-elbow, real time support is available. CyberStars wearing "red-shirts" are Provider support. They will be in offices and throughout the hospital. If a CyberStar is not available or cannot answer your question, call 470-956-6000. Help needed for immediate patient care will be prioritized.

If you are rounding on the first day of Go-Live, you will have a few unique steps in Epic. Look for a “day of go-live” check list in the physician lounge.

Affiliated Providers
Make sure your office manager has signed up your staff for EpicCare link (Go to https://epiccarelink.wellstar.org. For issues, contact jeffrey.quillian@wellstar.org)

Set Yourself Up For Success during Go-Live!

• Two heads are better than one. Consider rounding in pairs, maybe with your APP.
• Come Early during Go-Live – it will be busy!
• Come Often: Consider doing hospital rounds (for hospital providers) at least several times during the first two weeks of Go-Live when Epic assistance will be at its peak.
• Parking will be tight the first few days. Arrive early and be flexible. This is temporary!
• Ask a partner to come in to see one to three patients to ease the load for the primary rounder. This will also give them a chance to get comfortable with the Epic system without the pressure to see the full patient list.
• If you have a very small number of inpatients, consider rounding after noon for greater availability of support staff.
• Medical staff can use their own laptop, if desired. Please bring it to be checked out during your training (WDC). Epic is compatible with PC and Mac.
• Tip sheets will be posted daily on wellconnected.wellstar.org.
• Be nice to staff; they are learning too.
• Print a copy of your census the day before Go-Live.
• Complete all chart deficiencies in portal ASAP.

Mayo Clinic Care Network eConsults

Tips to Help Ensure Quick Processing of Mayo eConsult:

• eConsults are non-emergent electronic consultations developed for the outpatient setting.
• All eConsults must be submitted to the WellStar Mayo eConsult Coordinator for processing.

 For more information on how to do an eConsult, review these Quick Reference Guides:
eConsult Quick Reference Guide for Physicians (Epic)
eConsult Quick Reference Guide for Physicians (Non-Epic)

Want to be a More Effective Leader?

More than 100 physicians and APPs have received the Certificate in Healthcare Leadership from the Coles College of Business at Kennesaw State University by participating in WellStar’s Physician Leadership Academy.  The academy brings foundational training in leadership, communication and teamwork and introduces the participants to basic business skills.

The Leadership Academy is planning a return for the Fall of 2014. If you are interested in participating, contact Don Campbell, M.D., senior vice president, Physician Leadership & Student Affiliation at don.campbell@wellstar.org.

New Providers

Angelina Foley Cain, M.D.
Dr. Cain received her bachelor’s degree from Florida State University in Tallahassee, Fla., and her medical degree from the Ross University School of Medicine in Dominica, West Indies. She completed her residency at Tallahassee Memorial Hospital.
Certified by the American Board of Family Medicine and the American Board of Obesity Medicine, she is a member of the American Academy of Family Physicians and the American Society of Bariatric Physicians. Dr. Cain is currently in practice with WellStar Comprehensive Bariatric Services.

Margaret B. Keeling, M.D.
Dr. Keeling received her bachelor’s degree from Purdue University in West Lafayette, Ind., and her medical degree from the Indiana University School of Medicine in Indianapolis. She completed her residency at the University of Florida School of Medicine in Tampa.
Certified by the American Board of Obstetrics and Gynecology, she is fellow of the American College of Obstetricians and Gynecologists. Dr. Keeling is currently in practice with WellStar Obstetrics and Gynecology.

March 2014 CME Events

Kennestone Surgical M&M: March 26; 7:30 a.m.; Azalea/Camelia Room; WellStar Kennestone Hospital

Cobb Surgical M&M: March 27; 7 a.m.; Wisteria/Jasmine Room; WellStar Cobb Hospital

Trauma Grand Rounds – Kennestone: March 27; 7 a.m.; Auditorium; WellStar Kennestone Hospital

Cancer Conference (TB)-KH: March 24, 31; 7 a.m.; Azalea/Camellia Room; WellStar Kennestone Hospital

Cancer Conference (TB)-CH: March 19, 26; noon; Wisteria/Jasmine Room; WellStar Cobb Hospital

Breast Cancer Tumor Board-KH: March 19, 26; 7 a.m.; STAT Clinic; WellStar Kennestone Hospital

Thoracic Clinic Kennestone-KH: March 19, 26; 5 p.m.; STAT Clinic; WellStar Kennestone Hospital

Thoracic Clinic Cobb-CH: March 20, 27; 5 p.m.; STAT Clinic; WellStar Cobb Hospital

GI Tumor Board Kennestone-KH: March 20, 27; 7 a.m.; Azalea/Camellia Room; WellStar Kennestone Hospital

Anesthesia M&M: March 19; 7 a.m.; Anesthesia Conf. Room; WellStar Kennestone Hospital

Making CME More Convenient for Providers
The Physician Education Program at WellStar strives to meet the continuing education needs of all providers.  Given the need for WellStar Connect training over the next several months, we want to be sure you know that there are many online CME opportunities available. Please do not hesitate to call (770-22-MYCME (69263)) and let us help you with your CME needs.

WellStar Connect Training
Providers will be receiving CME credit for the e-Learning modules and classroom time of WellStar Connect Training.  CME credit will be automatically added to each provider’s SuccessFactors Learning transcript.  If you need a CME certificate, please contact Jennifer Reagan at jennifer.reagan@wellstar.org.