The annual WellStar Medical Staff Engagement Survey, being conducted April 19 to June 7, provides an opportunity for members of the Medical Staff team to share feedback and identify areas for further improvement. Once again, Press Ganey Associates will administer the survey and individual responses will be confidential. Facility and System results will be available in July and will compare WellStar to national benchmarks. This year, for the first time, advanced practitioners will be included in the survey.
It is our goal to achieve 85% participation on this year’s survey. Each physician will receive one survey from the location with his/her greatest admission volume; however, additional surveys from other facilities may be requested. The survey can be completed online or by paper and should only take 10 – 15 minutes to complete.
In response to feedback from last year’s survey, the following improvements were made throughout the System:
- Obtained Physician Leader input for WellStar’s Strategic Plan
- Improved discharge planning created by hosting multidisciplinary meetings to ensure all team members are aware of plan of care
- Added more dedicated computer work stations for Medical Staff
- Enhanced the relationship between leadership and physicians through regular rounding and focused monthly meetings
- Implemented
- Changed operating room scheduling practices to simplify process
- Increased
Be on the lookout for instructions on how to participate in the coming weeks and be sure to provide your feedback in this year’s survey.
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