Patient Satisfaction

According to research, physician-patient communication can affect patient satisfaction rates. In one study, patients who presented to their family physician for work-related, low-back pain felt that communication with the physician was positive. The physician took the problem seriously, explained the condition clearly, tried to understand the patient's job and gave advice to prevent re-injury. Patient satisfaction rates were higher than they were when the problem could be explained by symptom relief.

Be sure to click on the graphs below to view WellStar’s latest patient satisfaction scores.