WellStar Health System Compliance Hotline

WellStar Health System has established a compliance hotline with Global Compliance Services. The hotline serves as a resource for team members and Medical Staff to report instances of fraud waste and abuse. Concerns related to patient safety and quality of care may be reported via this hotline. 

Those who contact the hotline may remain anonymous; however, throughout the course of investigations, the identity of the caller may be revealed. WellStar policy prohibits acts of retaliation or harassment towards any one who files a report with the hotline.

Compliance refers all calls involving Medical Staff to the facility medical director for resolution. Final responses posted for the caller are generic and include no specific details. A typical response would be: “Your call was investigated by the management team at XYZ Hospital. The investigation revealed that the allegations presented are founded/partially founded/not founded. Founded and partially founded allegations are addressed per WellStar policy provisions. If allegations are deemed unfounded, no action is taken but the caller is advised that if he/she provides additional details to support the allegations the investigation will continue.

The compliance hotline is available 24/7/365 and may be reached by dialing 1-888-800-5094. If you have additional questions regarding WellStar’s compliance hotline, contact the compliance office at 678-331-6870.